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Our Return PolicyAll sales of engraved items are final sale. We stand behind our engraving work and any errors on our part will be addressed immediately. A new engraved item will be sent to you as soon as possible.All other items must be returned in new condition and never been used. Return authorization must be requested within 14 days. The item must then be shipped back to us immediately.All clearance and sale items are final sale.Please address all questions regarding returns to our email address: This email address is being protected from spambots. You need JavaScript enabled to view it..Thank you.